COVID-19 Industry Response and Resources Find resources. Get support. Take action.

COVID-19

INDUSTRY RESPONSE & RESOURCES

WE’RE COMMITTED TO SUPPORTING OUR COMMUNITIES

The foodservice industry is facing new challenges every day. It is more important than ever that we aid you and your business by providing the information and support your brand and operation needs. We must all move forward in thoughtful ways that can create a positive impact for our industry and in our local communities.

As your agency partner, we are proactively reviewing and responding to how brands communicate as well as sharing helpful content to help you navigate these tumultuous times. On this page, you will find links to studies and stories you need to know, as well as insights on how consumers expect brands to behave and perspectives on how to communicate.

We are here to be your partner and resource. Please, reach out to us for any additional information or assistance. We stand with you in this difficult time.

Follow the Latest Industry News

Stay up to date on news affecting the foodservice industry and your business.

Restaurant profits predicted to rise 15% in 2021

Restaurant profits predicted to rise 15% in 2021

Oct. 20 report upgraded industry outlook from negative to stable.
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NRA updates COVID-19 safety guidelines

ServSafe updates include best practices for layouts and ventilation.
Restaurant Survey Results: COVID Impact and Recovery

Restaurant Survey Results: COVID Impact and Recovery

230 restaurants shared the pandemic's impact and how they responded.
Where the restaurant industry stands

Where the restaurant industry stands

Pent up demand and tech could help restaurants make up losses.
How to make ghost kitchens profitable

How to make ghost kitchens profitable

What operators need to consider to ensure a payoff.
UPDATED: Delivery by the numbers

UPDATED: Delivery by the numbers

What third-party platforms are offering restaurants to survive the pandemic.
QSRs Boom While Neighborhood Spots Struggle

QSRs Boom While Neighborhood Spots Struggle

Well-capitalized chains thrive as independents struggle to stay open.
ADAPTING TO THE NEW NORMAL

ADAPTING TO THE NEW NORMAL

Writing the recipe for success in ingredients sourcing

HOW TO COMMUNICATE

Open, meaningful communication is key to maintaining trust and connection with operators and consumers. Click on the disciplines below for guidance in each communication avenue.

HELP THE HUNGRY

If you have anything to spare, our nation’s food banks need your help now more than ever.

FEEDING AMERICA is a nationwide network of member food banks committed to the fight to end hunger.

LET’S DO WHAT WE DO BEST: FEED PEOPLE

Keep your skills sharp for the greater good. #ChefsforAmerica needs your help activating locally in community kitchens and delivering meals to the families who need it most.

SUPPORT FELLOW RESTAURANT WORKERS

The LEE Initiative is championing a Restaurant Workers Relief Program to help feed
out-of-work restaurant employees in your communities.

ADVOCATE FOR THE INDUSTRY

The James Beard Foundation created a toolkit to help industry workers advocate for themselves and the community, including contact information and communication points to facilitate conversations with governors and members of Congress.

Support Direct Action for Restaurant Recovery

This simple form lets you ask your congresspeople to provide immediate relief to restaurants that need it.

STAY INFORMED

Check back often for updated and important information from reliable industry resources.

KEEPING RESTAURANTS’ FOOD MOVING!

Continuing to support restaurants and their communities.