COVID-19 Industry Response and Resources Find resources. Get support. Take action.

COVID-19

INDUSTRY RESPONSE & RESOURCES

WE’RE COMMITTED TO SUPPORTING OUR COMMUNITIES

The foodservice industry is facing new challenges every day. It is more important than ever that we aid you and your business by providing the information and support your brand and operation needs. We must all move forward in thoughtful ways that can create a positive impact for our industry and in our local communities.

As your agency partner, we are proactively reviewing and responding to how brands communicate as well as sharing helpful content to help you navigate these tumultuous times. On this page, you will find links to studies and stories you need to know, as well as insights on how consumers expect brands to behave and perspectives on how to communicate.

We are here to be your partner and resource. Please, reach out to us for any additional information or assistance. We stand with you in this difficult time.

Follow the Latest Industry News

Stay up to date on news affecting the foodservice industry and your business.

How to Adapt to Customer Experience In the Age of Coronavirus

How to Adapt to Customer Experience in the Age of Coronavirus

Four actions can address immediate needs and prepare for future.
What Customers Want from Restaurants as They Reopen

What Customers Want from Restaurants as They Reopen

Mask, gloves, disposable menus top expectations upon return to restaurants.
Agrifood Cos. Try to Hedge Disruptions, Get Edge on Trends

Agrifood Cos. Try to Hedge Disruptions, Get Edge on Trends

Market changes forcing food companies to seek fresh ideas, products and tech.
Free Contactless Dining Kit for Reopened Dining Rooms

Free Contactless Dining Kit for Reopened Dining Rooms

Restaurant tech company Preso releases kit to aid social distancing.
Consumers Still Care About Sustainability Amid COVID-19

Consumers Still Care About Sustainability Amid COVID-19

Report finds pandemic has made consumers more concerned about the environment.
New PPP Rules Remove Penalties on Non-Returning Workers

New PPP Rules Remove Penalties on Non-Returning Workers

Borrowers won't be punished for furloughed employees who decline coming back.
Immigrant-Owned Restaurants Face Survival Complications

Immigrant-Owned Restaurants Face Survival Complications

Mom-and-pop spots are especially vulnerable to COVID-19 challenges.
Movie Theaters Selling Popcorn and Snacks To-Go

Movie Theaters Selling Popcorn and Snacks To-Go

Theaters leverage takeout to try to stay afloat.

HOW TO COMMUNICATE

Open, meaningful communication is key to maintaining trust and connection with operators and consumers. Click on the disciplines below for guidance in each communication avenue.

HELP THE HUNGRY

If you have anything to spare, our nation’s food banks need your help now more than ever.

FEEDING AMERICA is a nationwide network of member food banks committed to the fight to end hunger.

LET’S DO WHAT WE DO BEST: FEED PEOPLE

Keep your skills sharp for the greater good. #ChefsforAmerica needs your help activating locally in community kitchens and delivering meals to the families who need it most.

SUPPORT FELLOW RESTAURANT WORKERS

The LEE Initiative is championing a Restaurant Workers Relief Program to help feed
out-of-work restaurant employees in your communities.

ADVOCATE FOR THE INDUSTRY

The James Beard Foundation created a toolkit to help industry workers advocate for themselves and the community, including contact information and communication points to facilitate conversations with governors and members of Congress.

Support Direct Action for Restaurant Recovery

This simple form lets you ask your congresspeople to provide immediate relief to restaurants that need it.

STAY INFORMED

Check back often for updated and important information from reliable industry resources.

KEEPING RESTAURANTS’ FOOD MOVING!

Continuing to support restaurants and their communities.